Shipping Policy

Free Shipping on orders over $50.00 in the continental USA

(additional shipping fees for Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Marina Islands, Palau, Puerto Rico, US Virgin Islands, Armed Forces Americas,
Armed Forces Europe, and Armed Forces Pacific)

 

Key Things to Know About Our Shipping Process:

• Orders are typically delivered in 3-7 business days
• We ship orders from Amazon fulfillment centers across the country
• Orders of more than 1 pcs may be shipped separately
• Items may be shipped from different locations and carriers
• Rest assure your order is being processed and it is on its way
• You may not receive a tracking number until the day before delivery
• For Pre-Order please see the product page for the estimated shipping time
  
  

 Do Not Worry If:

• You don't receive a tracking number immediately
• You receive your order and items are missing – might be coming from different fulfillment centers
• It has been less than 7 business days and you have not received your order
• If your item is a pre-order, it will ship as soon as it is in stock (We expect your patience in all Pre-Orders since dates are always an estimate)
  
  

 What Do I Do If:

• It has been 7 business days and you have not received a tracking number or your full order
• Your order arrives and the item is damaged
• You receive the wrong items
• You receive the wrong qty
  
  

If any of the above issues happen, just send us an email at support@ttzaudio.com - please include your order number and be as detailed as possible in your initial email so we can resolve any issue you have as quickly as possible. Send us pictures as proofs that helps us in placing claims if needed.